Advancing Technology Enabled Care - Who cares and who pays?
Apr 7, 2025
Health and Social care in the UK are facing a defining moment. An ageing population, growing demand, and chronic underfunding exert unprecedented pressure on health and social care systems. The NHS 10-year Health Plan will focus on three pivotal shifts: care from hospitals to the community, transitioning from analogue to digital systems, and moving from sickness to prevention. Embracing technology to support this aligns perfectly, offering solutions that empower individuals to live independently, reduce reliance on hospitals, and modernise care. Delivering these outcomes requires innovative and integrated funding models, legislative reforms, and coordinated action.
This paper explores how technology can prevent and minimise unnecessary access to healthcare systems while enabling individuals to remain at home, thus reducing reliance on costly health and social care services. Whilst strong research evidence demonstrates the impact of technology, and in particular telecare, to address these factors (the “what”), the paper draws on the research and further insight to illustrate the accessible benefits for Health and Care systems, but also considers further enabling factors of funding and eligibility. The paper draws on international insight to identify barriers to adoption, and as a result, policy and other approaches which can translate the potential into reality (the “how”).
The paper concludes with actionable recommendations on how technology can support and enhance the objectives of the NHS 10-year Health Plan. It highlights how technology can enable individuals to remain independent at home for longer, reducing their reliance on healthcare systems. Additionally, it emphasises facilitating the transition of care from hospitals to communities, shifting from analogue to digital systems, and adopting proactive rather than reactive healthcare delivery. These advancements offer significant benefits for individuals, healthcare systems, and public funding.
