Managed Service Birmingham

  • Birmingham is most ethnically diverse city in UK, with population in 2011 of 1m
  • 65+ population will increase around 23% to reach 168,000 inhabitants, by 2030
  • Birmingham is ranked the 9th most deprived Local Authority in England
  • The prevalence of diabetes is estimated to be 9.1%, (England prevalence 7.6%)
  • Birmingham has higher rates of hospital admissions (5.2%) due to falls than England (3.3%)

Birmingham is investing £14m over 4 years to benefit up to 25,000 citizens with a City-wide telecare service through a unique partnership with Tunstall


  • The service combines an assessment, installation, monitoring, mobile response service and reporting with a range of telecare packages from Tunstall to manage assessed risks supporting vulnerable people and those with long-term needs
  • Social care professionals identify risks for the individual, which are then translated into a range of agreed packages of technology-enabled care
  • Personalised packages include
    • Dementia package
    • Falls package
    • Learning difficulties package
    • Safe and secure at home package
    • Winter chills package

Download the case study

Clinical outcomes

Download the case study

Related case studies